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Marketplace use

Q How can I register to the Hospitalityseeker.com™ platform?
Q Should I change my mind, can I cancel?
Q I am not sure about my preferred profile, could you help me?
Q I lost my password as a registered user. What I should do?
Q Can I associate, assign or give my Account to other people?
Q Does Hospitalityseeker.com™ is free or it costs money?
Q How does Hospitalityseeker.com™ treats my personal registration data?
Q I am a private person, can I register in Hospitalityseeker.com™?
Q I am real estate broker, can I register in Hospitalityseeker.com™?
Q Does Hospitalityseeker.com™ is a broker?

Subscriptions activation

Q Is paying Subscriptions online safe?
Q I registered and bought a Subscription. How long does it take to have full access granted to the marketplace?
Q How do many Subscription types are?
Q Do Subscriptions are equally priced?
Q My Subscription is expiring. How can I renew it?
Q Can I change Subscription type?
Q Can I associate, attribute or transfer my Subscription to other people or companies?
Q Does the Subscription price is invoiced?

 

Marketplace functionalities

Q What do registration categories stand for?
Q I have registered in a category but now I believe this is not the most appropriate one to my role. Could I change it?
Q What are the main benefits of the marketplace?
Q I just created a website to sell my hotel, tourism or leisure property but I am not successful. Does Hospitalityseeker.com™ can help me?

 

Insertion of hospitality properties offered for sale or for lease

Q Which type of hotel, tourism or leisure property is possible to include in the marketplace?
Q Once I have inserted my hospitality property for sale or lease, what does it happen?
Q There are a lot of data to input. Why this?
Q Which data are visible to visitors and registered users of the marketplace?

 

 

Marketplace use

 

Q How can I register to the Hospitalityseeker.com™ platform?

A Registration is easy and free, allowing to adding the most relevant user data. Registration can be completed by selecting the appropriate profile, suitable to the role the user desires to adopt within the marketplace. Ten possible profiles are accepted.

 

Q Should I change my mind, can I cancel?

A Of course. It is sufficient to contact us and communicate our Team you want to unsubscribe. Our Team will cancel your data in accordance to the Privacy policy.

 

Q I am not sure about my preferred profile, could you help me?

A Sure. Should you need additional information about user profiles and type of activities of these profiles within the marketplace, please contact our Team by emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be glad to illustrate you the most suitable registration options.

 

Q I lost my password as a registered user. What I should do?

A By clicking the button "login" in the Login Area in the Homepage, you will get access to an area where there are two options: "Forgot your password?" and "Forgot your username?". By selecting these two options you will be able to recover your Account details. Additionally, the Page "Tutorials" encloses a specific tutorial illustrating this easy process.

 

 

Q Can I associate, assign or give my Account to other people?

A No. Accounts are personal and not transferable to others, equal to Subscriptions.

 

Q Does Hospitalityseeker.com™ is free or it costs money?

A Registration to Hospitalityseeker.com™ is absolutely free. Some services can be used by purchasing a Subscription, which can be activated online and is payable using certified payment gateways.

 

Q How does Hospitalityseeker.com™ treats my personal registration data?

A Hospitalityseeker.com™ attributes relevant attention to user personal data and complies with the strictest regulations and Italian privacy laws. To find out more, please read our Privacy policy.

 

Q I am a private person, can I register in Hospitalityseeker.com™?

A Conventional use of the marketplace is mainly professional. This means that the typical user is an entrepreneur, a real estate professional or a manager of companies in the real estate and hospitality industries.

 

Q I am real estate broker, can I register in Hospitalityseeker.com™?

A Absolutely yes! The marketplace has been conceived in order to aggregate all the professionals acting in the real estate hospitality field, and in particular to brokers who are specialized in this industry.

 

Q Does Hospitalityseeker.com™ is a broker?

A No, Hospitalityseeker.com™ is not a broker. The role of Hospitalityseeker.com™ is to aggregate sellers, buyers, landlords, tenants, investors and professional third parties, by creating an environment which facilitates market exchanges. Its role is neutral, independent and autonomous from the actors of the marketplace.

 

 

Subscription activation

 

Q Is paying Subscriptions online safe?

A Online payments have become nowadays one of the most common and widespread means of payment, thanks also to the diffusion of mobile devices.

Hospitalityseeker.com™ chooses the most common payment gateways in Italy, by adopting Paypal™ and soon Banca Sella Bank S.p.A..

Payments are carried out through accessing secure servers of payment providers. Hospitalityseeker.com™ does not access or store any sensitive data of clients' credit cards. Should you prefer not to use credit cards online, you can address us a bank draft. You can find bank account details in the Legal Information page.

 

Q I registered and bought a Subscription. How long does it take to have full access granted to the marketplace?

A Access to the marketplace is granted through the registration process. Full functionalities accessible subsequent to purchasing a Subscription are activated after receipt of payment. Should you experience problems or delays in Subscriptions activation, please contact us by sending a message to This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Q How do many Subscription types are?

A Hospitalityseeker.com™ offers different type of Subscriptions addressed to different categories of registered users. Subscriptions differ for services provided, duration, currently of 6 (six) and 12 (twelve) months, and for number of investment opportunities insertable in the marketplace. Further differences are represented by specific functionalities and services which can be activated by different Subscriptions. Beside this, Subscriptions tailored to real estate agents and brokers and to professional advisors - who are involved as intermediaries in the sales and purchases processes - are available. New Subscriptions are developed on a periodical basis to increase services offered to our users.

 

Q Do Subscriptions are equally priced?

A No. The prices vary depending on services provided and on number of properties insertable in the marketplace. Subscriptions with longer duration, - 12 months - have a lower average cost compared to the shorter ones, being thus more convenient.

 

Q My Subscription is expiring. How can I renew it?

A Subscriptions can be renewed before and after their expiration date. In the latter case, once the Subscriptions has expired, user data and property information are not canceled: simply they are limited to the public. After Subscription renewal, main data are visible again within the marketplace.

 

Q Can I change Subscription type?

A Yes. After activation of a Subscription, should the user decide to subscribe a different type, he can do it by selecting a new category in the Subscription purchase area of the user' dashboard.

 

Q Can I associate, attribute or transfer my Subscription to other people or companies?

A No. Subscriptions are personal and not transferable, as the registration Account.

 

Q Does the Subscription price is invoiced?

A Yes. Following to subscription, our Team provides to settle and send an invoice addressed to the legal entity or person indicated by the registered user.

 

 

Marketplace functionalities

 

Q What do registration categories stand for?

A Hospitalityseeker.com™ developed ten main categories of actors who take part to the hospitality investment process. All these categories allow the different users to register within the marketplace according to the role each of them intends to adopt within it. Each category allows to access specific functionalities which have been developed for each role.

 

Q I have registered in a category but now I believe this is not the most appropriate one to my role. Could I change it?

A Yes. In case of wrong registration to the marketplace, please contact our Team by sending a message to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will cancel the former registration allowing you to register again in the most appropriate category.

 

Q What are the main benefits of the marketplace?

A There are several advantages in participating to the marketplace, mainly associated to the opportunity to be connected and interact with other participants. The main benefit is probably the chance to contact and to be contacted by other users, interacting to propose hospitality sales and purchases, leases and investments opportunities. Additional benefits are the possibility to reach a much larger and specialized audience compared to traditional generalist real estate portals, where public is not focused in hospitality real estate.

 

Q I just created a website to sell my hotel property but I am not successful. Does Hospitalityseeker.com™ can help me?

A In order to generate traffic and interest to such specialized audience as that one associated to hospitality investments, a long and expensive process is needed. As Hospitalityseeker.com™ aggregates several opportunities within its marketplace, it is more convenient inserting an opportunity within it, rather than adopting a “home-made” solution. Hospitalityseeker.com™ carries out online and offline marketing campaigns to promote the marketplace, thus the associated costs being too expensive to be sustained by a single vendor.

 

 

Insertion of hospitality properties offered for sale or for lease

 

Q Which type of hotel, hospitality or tourism property is possible to include in the marketplace?

A The Hospitalityseeker.com™ model has been developed in accordance to the official classifications of hotel, tourism and leisure properties at international level. It is therefore possible to include all hospitality property types.

 

Q Once I have inserted my hospitality property for sale or lease, what does it happen?

A The hospitality property added in the marketplace is visualized to the other user categories, who can evaluate the sale, lease or investment opportunity. Contacts details added to the opportunity allow potential buyers, tenants or investors to directly contact the user offering the property for sale or for lease. Depending from the type of Subscription purchased, the Hospitalityseeker.com™ Team will contact you to set up the services associated to the specific Subscription type. In particular, we will liaise with users who purchased TOP and MULTI Subscriptions to set up the monthly email campaigns.

 

Q There are a lot of data to input. Why this?

A The possibility to marketing a hospitality property effectively depends from several factors. One of the most relevant factors relates to providing potential buyers and investors an information set which represents the sale and purchase opportunity in a best way. All data requested represent key elements to evaluate appropriately the investment opportunity. Some data are compulsory whilst some others are elective, though the more appropriate information inserted, the highest the possibilities some buyers and investors go deeper into the opportunity and contact you.

 

Q Which data are visible to visitors and registered users of the marketplace?

A We consider confidentiality a key element in marketing and selling hospitality properties, although an efficient marketing process cannot be separated from punctual and qualified information. Hospitalityseeker.com™ foresees that main property data visualized can be accessible to all users. Some more relevant data can be accessible only to subscriptions subscribers. Contact details are always visible to allow the user offering a property for sale or lease, to be contacted by potential interested parties.

 

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